Keep Your IT Guy and Outsource IT Services, Too

Posted by:Mind Matrix

    Keep Your IT Guy and Outsource IT Services, Too   Everyone in the office loves Eric. Sporting a different ironic t-shirt everyday, Eric is the one we call when technology spits in our face. Whether it’s a slow system, a bug that needs to be squashed, a website issue, or a crash that…

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How to Trim the Fat From Data Center Costs

Posted by:Mind Matrix

    How to Trim the Fat From Data Center Costs   When smaller businesses look to cut costs, they commonly take shortcuts that are risky to their bottom line. They may go out of their way to avoid upgrading dated hardware, buying software licenses, or increasing bandwidth. In some instances, they layoff in-house IT…

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Click, Click, BOOM – You’re in Business But Is Your Technology Ready?

Posted by:Mind Matrix

    Click, BOOM – You’re in Business But Is Your Technology Ready?   It’s a fast business world. Brilliant business ideas can be conjured up at some hipster-filled vegan coffeehouse, a website is thrown together, and poof… in no time at all there is a living, breathing, small business venture accessible from anywhere in…

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Three Steps To Fix IT Management for SMBs

Posted by:Mind Matrix

    Three Steps To Fix IT Management for SMBs   Small-to-medium-sized businesses (SMBs) tend to have a more difficult time managing IT than larger enterprises. Despite being as technology dependent as larger enterprises, SMBs have tighter budgets and fewer resources to devote to IT management. This leads to a more reactive “break-fix” approach to…

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Inquiring SMBs Want to Know… What’s the Difference Between a Help Desk and NOC?

Posted by:Mind Matrix

    Inquiring SMBs Want to Know… What’s the Difference Between a Help Desk and NOC?   It’s no secret that any growing small-to-medium sized business must monitor and manage its business technology in the most cost-efficient way. The tricky part is figuring out how to do this without sacrificing the overall experience of the…

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Understanding Managed Services and How They Benefit SMBs

Posted by:Mind Matrix

    Understanding Managed Services and How They Benefit SMBs   Small to medium sized businesses (SMBs) receive a lot of calls each day from slick sales people peddling the next technology trend that’s going to save them money and revolutionize how they do business. They’re all too quick to caution that if you don’t…

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Are Managed IT Services Right For You? A Few Things to Consider

Posted by:Mind Matrix

    Are Managed IT Services Right For You? A Few Things to Consider   How do you get a small business to recognize the value of manages IT services? In the start-up environment, we encounter an eclectic bunch of personality types. There is a reason people become entrepreneurs or C-level execs. When we meet…

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Breaking News: Downtime Kills Small Businesses

Posted by:Mind Matrix

    Breaking News: Downtime Kills Small Businesses   Downtime is bad news for any business whether big or small.   A recent two-hour New York Times’ downtime occurrence sent Twitter ablaze and their stock price plummeting.   Google going down for one to five hours resulted in lost revenue up to $500,000 and decreased…

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Is That A Business Continuity Plan in Your Pocket…Or A Bunch of Jargon?

Posted by:Mind Matrix

    Is That a Business Continuity Plan in Your Pocket or a Bunch of Jargon?   Technology is full of difficult jargon. To further complicate things, certain terms are often used in a different context between one publication or service provider and the next. An example of this is the usage of backup, disaster…

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8 Hard Truths for SMBs not Worried About Data Recovery and Business Continuity

Posted by:Mind Matrix

    8 Cold Hard Truths for SMBs Not Worried About Disaster Recovery and Business Continuity   The foundation of any successful business continuity solution is the ability to retrieve data from any point in time from anywhere. When the topic of data recovery and business continuity comes up, you get the feeling that many…

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