Businesses that understand how to prevent ransomware significantly reduce their online vulnerability. This cyberattack scheme doesn’t garner nearly as much attention as common malware, but it can be even more debilitating. Ransomware attacks are so polished that many larger financial institutions have dedicated call centers to handle these data breaches.
So, what is ransomware? Ransomware stops you from using your PC, files, or programs. The business model is as old as the earliest kidnapping. They hold your data, software, or entire PC hostage until you pay them a ransom to get it back. You suddenly have no access to a program or file, and a screen appears announcing your files are encrypted and that you need to pay (usually in bitcoins) to regain access. There may even be a Doomsday-style clock counting down the time you have to pay or lose everything.
Ransomware can be especially insidious because backups may not offer complete protection against these criminals. Such new schemes illustrate why you need a professional security service that keeps you updated on the cyber world’s latest criminal activities. Keep reading for a comprehensive guide on preventing ransomware and responding to a potential data breach.
Ransomware Prevention
This section gives tips on preventing ransomware attacks by never clicking on unverified links to avoid using unfamiliar USBs. Read on to learn more about ransomware prevention.
Never click on unverified links.
Avoid clicking links in spam emails or on unfamiliar websites. One way your computer could get infected downloads is when you click on malicious links.
Once the ransomware is on your computer, it will encrypt your data or lock your operating system. Once the ransomware has something to hold ‘hostage,’ it will demand a ransom so that you can recover your data. Paying these ransoms may seem like the simplest solution. However, this is what the perpetrator wants you to do, and paying these ransoms does not guarantee they will give you access to your device or data.
Do not open untrusted email attachments.
Another way ransomware could get onto your computer is through an email attachment.
Do not open email attachments from senders you do not trust. Look at who the email is from and confirm that the email address is correct. Be sure to assess whether an attachment looks genuine before opening it. If unsure, contact the person you think has sent it and double-check.
Never open attachments that ask you to enable macros to view them. If the attachment is infected, opening it will run the malicious macro, giving the malware control over your computer.
Only download from sites you trust.
To increase your chances of how to prevent ransomware, do not download software or media files from unknown websites.
Go to verified, trusted sites if you want to download something. Most reputable websites will have markers of trust that you can recognize. Just look in the search bar to see if the site uses ‘https’ instead of ‘http.’ A shield or lock symbol may also show in the address bar to verify that the site is secure.
If you’re downloading something on your phone, download it from reputable sources. For example, Android phones should use the Google Play Store to download apps, and iPhone users should use the App Store.
Avoid giving out personal data.
Do not give it out if you receive a call, text, or email from an untrusted source that asks for personal information.
Cybercriminals planning a ransomware attack may try to gain personal data before an attack. They can use this information in phishing emails to target you specifically.
The aim is to lure you into opening an infected attachment or link. Do not let the perpetrators get hold of data that makes their trap more convincing.
If you get contacted by a company asking for information, ignore the request and contact the company independently to verify it is genuine.
Use mail server content scanning and filtering.
Content scanning and filtering your mail servers is a smart way to prevent ransomware.
This software reduces the likelihood of a spam email containing malware-infected attachments or links reaching your inbox.
Never use unfamiliar USBs.
Never insert USBs or other removal storage devices into your computer if you do not know where they originated.
Cybercriminals may have infected the device with ransomware and left it in a public space to lure you into using it.
Keep your software and operating system updated.
Keeping your software and operating system updated will help protect you from malware. Because when you run an update, you ensure that you benefit from the latest security patches, making it harder for cybercriminals to exploit vulnerabilities in your software.
Use a VPN when using public Wi-Fi.
Being cautious with public Wi-Fi is a sensible method to prevent ransomware.
When you use public Wi-Fi, your computer system is more vulnerable to attack. To better learn how to prevent ransomware, avoid using public Wi-Fi for confidential transactions or a secure VPN.
Use security software.
As cybercrime becomes more widespread, ransomware protection has never been more essential. Protect your computer from ransomware with a comprehensive internet security solution from your I.T. company.
When you download or stream, our software blocks infected files. This step prevents ransomware from infecting your computer and keeps cybercriminals at bay.
Keep security software updated.
To benefit from the highest level of protection that internet security software offers, ensure you keep it updated. Each update will include the latest security patches and maximize ransomware prevention.
Back up your data.
Should you experience a ransomware attack, your data will remain safe if it backs up. Make sure to keep everything copied on an external hard drive, but do not leave it connected to your computer when not in use. If your hard drive becomes a victim of a ransomware attack, this data will also be encrypted.
Additionally, cloud storage solutions allow you to revert to previous versions of your files. Therefore, if they become encrypted by ransomware, you should be able to return to an unencrypted version via cloud storage.
How to Respond to Ransomware Attacks
Now you know how to prevent ransomware. What if you have already become the victim of a ransomware attack?
In a ransomware attack, it is important to know what to do. Contact your managed I.T. services provider if you can. Here are some simple steps to follow to minimize damage.
Isolate your computer
If you experience a ransomware attack, the first thing to do is to disconnect from networks and the internet.
Disconnecting in this way isolates your computer and minimizes the ransomware infection from spreading to other computers.
Never pay the ransom.
Do not pay any ransom demanded by the cybercriminals carrying the ransomware attack.
Like a real-life hostage situation, it is best not to negotiate with cybercriminals. Paying the ransom will not guarantee the return of your data — after all, these individuals have already manipulated your trust.
Caving in and paying also encourages this sort of crime. The more people pay the ransom, the more popular ransomware attacks become.
Ransomware Removal Guide
Even businesses that are well-prepared on how to prevent ransomware can still fall prey to these data breaches. If you’re dealing with this malware, contact your I.T. solutions provider and follow the ransomware removal steps below to recover.
Step 1: Disconnect from the internet
First up, disconnect from the internet to stop the ransomware from spreading to other devices.
Step 2: Run a scan using internet security software
Use the internet security software you have installed to run a scan. This scan will help to identify any threats. If it detects any risky files, they can be removed or quarantined.
Step 3: Use the ransomware decryption tool
If your computer gets infected with encryption ransomware, you will need to use a ransomware decryptor to decrypt your files and data so that you can reaccess them.
At Cinch I.T., we continually research the latest ransomware forms to create ransomware decryptors to counter each new threat.
Step 4: Restore files from backup
If you have backed up your data externally or on cloud storage, restore a clean backup of all your files on your computer. This step allows you to revert to a malware-free version of the software.
Clearing your computer and recovering your files will be much harder if you don’t have a backup. To prevent this from happening, we recommend regularly backing up your data. This restoration is a critical step in preventing ransomware from disrupting your business. If you’re prone to forgetting, ask your computer support specialist about automatic cloud backup services or set up calendar reminders.
Empowering Your Team: Ransomware Awareness and Training
An often overlooked but critical element in fortifying your business against ransomware lies in empowering your employees through training and awareness programs. While technical defenses are crucial, the human factor plays a pivotal role in your cybersecurity strategy.
Why Employee Training Matters
Employees are frequently on the front lines of cyber threats. A well-informed team can be your strongest asset in preventing ransomware attacks. Regular training sessions help employees recognize suspicious activities, such as phishing attempts, and understand the importance of following security protocols.
Key Components of Effective Training
Recognizing Threats: Teach employees how to identify potential ransomware threats. This includes spotting phishing emails, understanding the risks of unknown attachments or links, and the dangers of using unsecured networks.
Best Practices for Digital Hygiene: Regularly reinforce the importance of secure passwords, the risks associated with public Wi-Fi, and the correct use of VPNs. Remind employees about the dangers of unauthorized software installations and using non-sanctioned devices for work purposes.
Response Protocols: Ensure that your team knows the immediate steps to take if they suspect a ransomware attack. This includes whom to contact and how to isolate potentially compromised systems to prevent further spread.
Creating a Culture of Security
Beyond formal training, fostering a culture of cybersecurity awareness is vital. Encourage open communication about cyber threats and make it easy for employees to report suspicious activities without fear of reprimand. Regular updates, newsletters, or brief meetings can keep cybersecurity front and center in your team’s mind.
Continual Learning and Adaptation
Cybersecurity threats evolve rapidly, and so should your training programs. Keep your team updated with information on the latest ransomware tactics and ensure ongoing education is part of your business’s routine.
By investing in employee training and awareness, you’re not just protecting your systems; you’re building a knowledgeable workforce that can actively contribute to the security and success of your business.
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Sometimes, a phone call or a remote log-in isn’t enough to solve your issue. It would be best if you had a managed service provider with boots on the ground. Our computer support in Atlanta, GA and St. George, UT, provides expert onsite assistance when your business needs it. Whether you’re considering an office move, setting up new printers, or inspecting your server room, we can help.
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About Cinch I.T.
Since 2004, Cinch I.T. has provided customer-focused I.T. services for businesses. Whether you need remote work support or complete I.T. compliance services, our computer support offers the industry’s fastest and friendliest computer service. Cinch is one of the nation’s fastest-growing business I.T. support franchises with 12 locations across 6 states. To learn more about getting the best tech support in your area, visit cinchit.com. For more information about I.T. franchise opportunities, visit cinchfranchise.com.
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