Three Steps To Fix IT Management for SMBs   Small-to-medium-sized businesses (SMBs) tend to have a more difficult time managing IT than larger enterprises. Despite being as technology dependent as larger enterprises, SMBs have tighter budgets and fewer resources to devote to IT management. This leads to a more reactive “break-fix” approach to their technology

Inquiring SMBs Want to Know… What’s the Difference Between a Help Desk and NOC?   It’s no secret that any growing small-to-medium sized business must monitor and manage its business technology in the most cost-efficient way. The tricky part is figuring out how to do this without sacrificing the overall experience of the end-user. End-users

Understanding Managed Services and How They Benefit SMBs   Small to medium sized businesses (SMBs) receive a lot of calls each day from slick sales people peddling the next technology trend that’s going to save them money and revolutionize how they do business. They’re all too quick to caution that if you don’t listen to

Are Managed IT Services Right For You? A Few Things to Consider   How do you get a small business to recognize the value of manages IT services? In the start-up environment, we encounter an eclectic bunch of personality types. There is a reason people become entrepreneurs or C-level execs. When we meet the owners

Breaking News: Downtime Kills Small Businesses   Downtime is bad news for any business whether big or small.   A recent two-hour New York Times’ downtime occurrence sent Twitter ablaze and their stock price plummeting.   Google going down for one to five hours resulted in lost revenue up to $500,000 and decreased overall web

Is That a Business Continuity Plan in Your Pocket or a Bunch of Jargon?   Technology is full of difficult jargon. To further complicate things, certain terms are often used in a different context between one publication or service provider and the next. An example of this is the usage of backup, disaster recovery, and

8 Cold Hard Truths for SMBs Not Worried About Disaster Recovery and Business Continuity   The foundation of any successful business continuity solution is the ability to retrieve data from any point in time from anywhere. When the topic of data recovery and business continuity comes up, you get the feeling that many decision makers

The Sky’s the Limit for SMBs Taking to the Cloud   There has been a lot of hype about cloud computing transforming the way small-to-medium sized businesses do business. Proponents of the cloud say that cloud computing has leveled the playing field, allowing SMBs to finally compete with bigger companies despite their limited financial resources

Small business owners are often worried about data loss. Rightly so, because data loss has the potential to wipe out a business. We have identified the most common forms of data loss so you can see how they fit into your business and assess the risks related to each of these pitfalls.   1. Human

Think Quicker Recovery Time, Not Quicker Backup – While incremental backups are much faster than executing a full-backup, they also prolong recovery time. In the event of data loss, a full restore will require loading the most recent full backup and then each incremental backup tape. Having too many incremental backup tapes not only adds time