ARE WE

Cinch I.T., Inc. was established in 2004. Like so many computer support companies, we started as a one-man shop in a 10×10 office with no windows. But even then, the focus was on building great relationships with our clients. Over the years, Cinch I.T. has been fortunate enough to see unbelievable growth. We have added some of the most brilliant minds in our industry to the team, we have expanded into having multiple corporate office complexes, and we have been honored to receive numerous awards, including being named one of Inc 5000’s Fastest Growing Private Companies.

Cinch I.T. has established itself as one of the most highly regarded I.T. companies and computer service providers in the United States. The reason is simple. We have spent years shaping our entire company to meet YOUR needs. With Support plans designed to create lasting relationships, together, we ensure immediate and long-term success.

WE DO

We are a I.T. technology company that helps your business become more efficient and secure. Cinch I.T. provides outsourced managed services, which means we provide remote and on-site computer support, proactive maintenance, a comprehensive cyber security package and consultation ALL in one simple support plan.

I.T.
SUPPORT

Cinch IT commits to providing fast, friendly, and highly responsive support to its clients with the upmost effectiveness. By leveraging a best-in-class helpdesk and highly-trained technicians, we strive to resolve issues as quickly and effectively as possible.

Proactive Maintenance

Cinch IT commits to having a finger on the pulse of our clients, and our goal is to stop issues before they happen as affectively as possible. We will monitor our clients’ networks around the clock in an effort to prevent ongoing issues now and in the future.

Cybersecurity & Compliance

Cinch IT commits to protecting our clients and educating them about the ever-changing landscape of cyber threats and their potential impact. We will remain vigilant and commit to keeping current in order to maintain a level of compliance for our clients.

Strategic Consulting

Cinch IT commits to partnering with your business for success. We will meet with our clients regularly and craft a strategic agenda designed to assist them in achieving their company’s mission. At Cinch IT, we believe that our success depends on yours.

WE DO IT

We start by getting to know you and your business

Unlike many computer support companies, we don’t just “take orders.” We always start by conducting a cybersecurity audit of your business. We ask the right questions to find out your goals and how technology aides your business. Then we design solutions to help obtain those goals. Our mission is to make your business more productive and profitable through better technology.

The next step is to transform your business

Once we have agreed on the right road map for your technology, we will schedule your onboarding. During this time, Cinch I.T. Technology Consultants will begin to implement state-of-the-art technology solutions to upgrade, monitor, and secure your business.

Finally – the BEST I.T. Support for your business

Now that your business is part of the Cinch I.T. family, you will receive the best computer services in the industry. Regularly scheduled onsite support visits, unlimited onsite support whenever needed, unlimited U.S.-based help desk, 24/7 monitoring, proactive maintenance, a complete security suite including email compliance, antivirus, and more. You will also be assigned a consulting team who will help you design an ongoing technology road map and meet with you regularly to continue to help you meet your business goals.

Cinch I.T. VISION Statement

To bring best in class IT support to businesses in every major city throughout the United States.

Cinch IT MISSION Statement

Cinch IT is committed to providing the fastest and friendliest Computer support in the industry.

Company VALUES

Cinch IT adheres to its core company values, recognizing that these principles are fundamental in delivering exceptional service and fostering trust with clients, while also driving innovation and excellence within the ever-evolving technology landscape.

Resonsibility

Every employee is empowered to handle every client ticket from beginning to end. Employees take complete responsibility for a ticket and will do everything within their power to resolve the ticket in a fast and friendly manner. Never “passing the buck”.

ETHICS

We strive to return the highest profit possible. This is achieved through constant innovation and improvement, creative marketing, reducing costs, listening to our customers and fulfilling our commitments. But the ultimate decision maker will always be what is in the best interest of the customer and our relationship with them.

Always Look Cool

We service business of all industries and levels of professionalism. We also are face the reality that our industry in often times dominated by a younger generation. With these factors in mind employees should always dress for success. It is always better to be over dressed than under dressed. In our industry our appearance is a deciding factor for many clients.

Let's Connect

If you are a business owner who is plagued with slow computers, viruses, or email issues, then give Cinch IT a call.

Our consultative, proactive approach will help save you money and enhance productivity.

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