Meet Our Team

Rick Porter Cinch IT
Rick Porter
President and CEO
Mike Mosher Cinch IT
Mike Mosher
Senior Engineer
Morgan Hill Cinch IT
Morgan Hill
HelpDesk Manager
Dani Porter Cinch IT
Dani Porter
Marketing Manager

Matt Johnson Cinch IT Director of First Impressions
Matt Johnson
Account Manager
Rich Dumas Cinch IT
Rich Dumas
Onsite Technician
Xavier Guzman Cinch IT
Xavier Guzman
Onsite Engineer
Josh Cicio Cinch IT
Josh Cicio
Helpdesk Technician

Matt Johnson Cinch IT Director of First Impressions
Tim Nichols
Helpdesk Technician
Tim Nichols Cinch IT
Jimmy Milligan
Helpdesk Technician


Cinch IT provides business computer support, general IT support, web design and more to businesses in Worcester, MA. We have provided Computer support to the small and medium sized businesses since 2004. Our relationships with partners such as Microsoft, HP, Dell, Asus, Webroot, and Cisco have allowed us the ability to design, scale and implement effective infrastructure solutions for our diverse client base. Our solution stack includes New Server Installations, Wireless Networks, Website Design and Development, Search Engine Optimization (SEO) as well as Business Computer Support. We specialize in educating you in the IT options available to ease your business’ computer and support concerns in the 21st century. Cinch IT, Inc’s Network and Technical Engineers’ combined experience allow us the ability to successfully provide custom, affordable solutions to our valued Clients. By coordinating and managing all of your technical solutions and vendors, and proactively managing your network, you will see the benefits of the ability to completely focus on running your business.

Cinch It Computer Support


Since 2004, Cinch IT, Inc. has been providing computer support to organizations in the Massachusetts area of all sizes and from all industries including Healthcare, Investment & Financial, Construction & Industrial, Insurance, Law and more.

The goal from the very beginning was to build our company around our customers’ needs and the provide the best customer service possible!

Cinch IT, Inc. provides out-sourced IT Support to businesses in the Worcester and the surrounding cities. We specialize in design, implementation, support and maintenance on every aspect of data systems from data center design, through firewall/vpn security to end-user support.

Cinch IT tailors its computer support offerings to fit your requirements. We offer On-Demand Support, Project Based Work, Strategic Planning, 24×7 System Monitors and Managed Services. We secure computer networks, eliminate recurring problems, perform on-going administration, and integrate new technology. Our staff delivers personalized service, resolves problems effectively and we respect your time. Additionally, we can provide system(s) design and architecture services, backup services, disaster recovery and business continuity planning and implementation. We manage roll-outs of new equipment or applications, network security system design, network connectivity assessments and vulnerability testing.

Cinch IT provides value through a proactive approach. Planning, preparation and prevention are smarter, less costly and less stressful than alternative support methods. Our products increase security, reliability and save our clients time and money.

Our mission is to provide highly customized, state of the art technology solutions that are designed around your business needs. We take the time to learn about your business and your goals before we ever recommend a single solution.

At Cinch IT, it’s all about our clients and provide the best solution available. Our entire company becomes an extension of your company. We truly are YOUR IT Company. Our 24x7x365 monitoring and proactive approach will save you time. Our all-inclusive pricing will save you money and a safe, secure network that has a complete backup and disaster recovery solution in place will save you stress. Guaranteed!

What WE DO

When you work with us to manage your important IT resources, we look upon this as a partnership. Our comprehensive and professional approach means we are your IT department. By optimizing your network’s performance, it will work at the peak performance and reliability levels that your business demands, allowing you to focus on running your business, not your network.

Cinch IT can take care of your business technology so you can stop worrying and waste no time getting back to business. Providing service to Worcester, Auburn, Shrewsbury, Northborough, Framingham, Boston and all of Worcester County and throughout Massachusetts. Our IT management and computer network maintenance solutions deliver everything your business needs.

Whether you need a secure wireless network, IT managed services, computer and server maintenance, network consulting and integration services, or on-site and remote computer support, you can count on us.

Managed IT Services from Cinch IT can keep your systems running smoothly. Our advanced IT services aim to remove the headache of computer maintenance and network from your business.

Cinch IT’s Computer Support Plans allow you to:

  • Enjoy peace of mind – trusting your technology to our expert team of IT professionals.
  • Seize more opportunities – with user-friendly technology that works.
  • Increase billable hours – consistent IT support yields more uptime.
  • Take the guesswork out of budgeting – with the convenience of our IT flat- rate plan.

With a complete range of advanced IT support and proactive monitoring, we ensure your peace of mind while increasing your ROI.


We offer complete customized IT solutions and support plans.

Unlike many IT companies, we don’t just “take orders.” We ask the right questions to find out what you actually need from your technology, and we use our vast experience to identify and recommend effective solutions for your most difficult challenges.

We are dedicated, knowledgeable professionals.

Each business we work with is assigned a specific team of IT consultants so we are familiar with your system and needs inside and out. Your team will gain a sound understanding of your business, acting as an extension to your own internal operations as opposed to an outside IT company. Most importantly, our dedicated IT service approach allows for uninterrupted support so you’ll never experience a lag in service due to an employee being on vacation or assisting another client.

We extend lower costs with higher productivity.

If you are a small business owner who is plagued with slow computers, viruses, or email issues then give Cinch IT a call. We go beyond providing reactive IT services to fix your immediate problems. Our consultative, proactive approach will help you prolong the life of your systems, thus saving you money and enhancing your productivity.

Let's have coffee: (508) 425-4714

24+ - Annual Server Installations
48 - Website Designed Each Year
All of them - Hours Worked
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